Table of contents 1. Introduction......................................................................................... 8 2. Key principles of systemic thinking as applied to preventive monitoring................................................... 11 2.1. Begin with the end in mind................................................................ 11 2.2. Look at the whole picture instead of focusing only on parts and elements.................................................................. 13 2.3. See relations and connections instead of singular events/actors......................................................................... 14 2.4. See circularity: causes are effects and effects are causes......................................................................................... 16 2.5. Seek actively and integrate different viewpoints and multiple perspectives.................................................... 18 2.6. Look at the “bottom of the iceberg” and understand underlying cultural patterns................................................ 20 2.7. Look at failures in the system, not in persons......................................... 23 2.8. Look at resources and strengths, not only deficits................................... 25 2.9. Look for entry points and connections, while recognizing the limits of intervention.................................................... 27 2.10. Include ongoing reflection and self-reflection..................................... 29 3. Specific tools..................................................................................... 32 3.1. The Change Formula - a simple model of change................................... 32 3.2. The systemic loop – a useful process model....................................... 33 3.3. Systemic questions – a basic working tool .......................................... 35 3.4. Appreciative Inquiry – a tool for unearthing resources and potentials..................................................................... 36 3.5. “Peer consulting”– a tool for reflection . ............................................... 38

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