However, during the monitoring, some shortcomings such as the lack of bulletin board listing the rights and responsibilities, in the solitary confinement, imbalance between the number of chairs and the prisoners and the violation of sequence of bathroom days. The shortcomings revealed were brought to the attention of the head of the prison, and it were made necessary suggestions about better improvement of the general custody conditions and documentation and for elimination of those shortcomings. During the visit repeated, prison dorms, medical-sanitary unit, quarantine cell, solitary confinement, visiting rooms, and other establishments, nutrition, access to health care, parcel service, walking area, and the documentation about visits and phone calls were monitored and the repair works were highly evaluated. NPG members conducted scheduled and ad-hoc visits to the Jail No. 2 in accordance with the OPCAT and the Constitutional Law. The Group members monitored general custody condition and treatment in this prison facility. Numerous prisoners were privately interviewed and their appeals were investigated on the spot. The prisoners were informed of their rights and competences of the Ombudsman under the relevant Constitutional Law. In addition, they have been legally counseled and some appeals have been solved promptly.32 Furthermore, prison solitary confinement, medical-sanitary unit, and other establishments were also checked and the prison administration was given suggestions how to better improve the custody conditions and the documentation under the national and international laws, international standards of treatment for prisoners as well as the Code of the Execution of Punishments. The Ministry of Justice was requested in relation to the shortcomings. 33 In general, within a year, NPG members conducted 3, including scheduled and ad-hoc visits, to the prison No. 4 under OPCAT and the Constitutional Law. Also, during the visits, where the Commissioner visited the facility in person as an NPM, general custody condition and treatment was monitored; incoming applications were investigated; the compliance of custody conditions and treatment of female prisoners with the relevant international standards, Istanbul Protocol and UN Bangkok Rules, and the legislation of the execution of punishment were assessed; also the documentation was checked. 32 See the link http://faktxeber.com/olundu%3C/ombudsmann-nmayndlri-lqar-mmmdovlagrblr_h467109.html 33 See pp. 41-42 34