complain of their custody condition and treatment. The inmates were informed of their rights and Ombudsman’s competences. At the same time, some shortcomings were brought to the attention of the Administration and head of the healthcare unit of the facility. Furthermore, they were given necessary suggestions for improvement of the documentation and detention condition. During the visit held to the Jail No. 13, the manufacturing unit, healthcare unit, solitary confinement, canteen, dorms, visiting rooms, food storage were monitored; as well as over 60 prisoners were privately interviewed. The group members inspected the dental cab, ambulatory-care room, drug storage; wards in the Healthcare unit of the prison facility, got familiarized with general condition. NPG also checked the registration books, and had a conversation with the prisoners treated in the Unit. In addition, NPG interviewed 12 inmates in their cells of solitary confinement and also checked the documents. The administration was informed about the shortcomings found in the manufacturing unit, canteen, solitary confinement, phone service, health care, and in registration books of the solitary confinement as well as other issues raised by some inmates and solved promptly. Furthermore the administration of the prison facility was given appropriate suggestions how to eradicate those shortcomings and improve custody, healthcare and the documentation in conformity with national and international laws. The purpose of the visit to the Jail No. 14 was to inspect the applications received by the Ombudsman, custody condition and treatment. During the monitoring all establishments within the facility were inspected and it was observed that there was a need of bulletin board displaying the rights and responsibilities of the prisoners in the solitary confinement, some cells were in need of beddings and water tap, which were out of service, and medical registration books in the Healthcare Unit of the facility were not done properly. The drawbacks were brought to the attention of the Administration and head physician of the Medical Unit of the facility were given necessary suggestions for their urgent elimination and improvement of general condition. During the visit conducted to the Jail No. 15, detention condition, treatment and applications of the inmates detained there received by the Commissioner were the subject of the investigation. The NPG members monitored the Medical Unit and solitary confinement cells of the facility, along with private interviews of more than 30 inmates appealed to the Ombudsman. 40