95 Case No. 14/00112 When the municipality wanted to cut down expenses on care of the elderly, a home care worker rushed into print. She wrote two reader’s letters to a local newspaper in which she criticised the municipality’s decision. The municipality sent her a reprimand impressing her duty of loyalty. The home care worker informed her trade union, and the union lodged a complaint with the Ombudsman on her behalf. The Ombudsman asked the municipality for an explanation, whereupon the municipality pro cessed the case again and withdrew the reprimand. Since the problem had been solved, the Ombudsman discontinued his investigation. It often happens that an authority changes its opinion already when the Ombudsman enquires about a case.