Situation during visit (See: A/HRC/16/52/Add.4) was not able to register more than around 20 applications. (v) Insist that law enforcement officials keep accurate registers and custody records to ensure that every detainee is accounted for and held in an official place of detention. (w) Ensure that unrecorded and informal detention of persons in CID The Special Rapporteur be immediately abolished and that those responsible for illegal welcomes the Government‘s detention are held accountable. plans to reform the system of detention which foresees to detain asylum-seekers for no longer than 15 days before they are being transferred to open reception centres. (x) Ensure that all detainees, including irregular migrants and refugees, There is no system of free legal have the right, in practice, to contact legal representatives, consular aid and a general lack of authorities and family members. registered lawyers. Many refugees are not informed of the procedures of seeking protection or have claimed that it is not possible for them to make their protection claim heard due to the lack of interpreters. Only in the border guard station in Feres, there were information brochures in different languages on the asylum procedure. (y) Ensure that detained aliens are informed about the reasons of their The interpreters were reported to detention and all proceedings concerning their detention are explained be largely unavailable during the in a language they can understand. interviews making the assessment of a claim practically impossible. The dysfunctional system has created a backlog of more than 52,000 cases to be examined as of August 2010. (z) Ensure that all refugees can access protection in Greece and file Refugees seeking protection in their asylum claims without any major obstacles, including by Greece had no confidence in the providing free legal and interpretation services. asylum procedures and very Information received in the reporting period A/HRC/19/61/Add.3 98 Recommendations (A/HRC/16/52/Add.4)