Annual report 2011: Spain’s National Preventive Mechanism Table 30.  Follow-ups to inspection visits in 2010 Video-surveillance system: installation, extension, modernisation, etc. CIE Paragraph of report 2010 Reply received Algeciras (Cadiz) 261 & 477 There are 44 cameras, 2 monitors & 3 digital recorders. Algeciras (Tarifa facilities, Cadiz) 261 & 477 There are 17 cameras, 1 monitor and 1 digital recorder. Barcelona 261 & 477 The criterion laid down by the Ombudsman is accepted and the system has been extended. It now has 36 cameras, 9 monitors & 3 digital recorders. A further extension is pending the availability of funding. Madrid 261 & 477 There are 41 cameras, 4 monitors & 3 digital recorders. Malaga 261 & 477 There are 20 cameras, 2 monitors & 2 digital recorders. Murcia 261 & 477 There are 11 cameras, 2 monitors & 1 digital recorder. Valencia 261 & 477 A procedure has just been processed for the installation of 36 cameras, 3 monitors & 3 digital recorders as an extension of the existing set-up. Treatment of detainees CIE Paragraph of Annual Report 2010 Reply received Supervision of detainees by specialist staff All 253 The criterion laid down by the Ombudsman is accepted, and a management model will be drawn up in which nonsecurity-related tasks are taken over by specialist staff. Identification of officers All 280 The criterion laid down by the Ombudsman is accepted, and instructions have been issued for this shortcoming to be corrected and for disciplinary measures to be applied when relevant. System for handling complaints and requests Algeciras 126  250 No reply has been received, so a recommendation has been sent to the DGP so that the system for handling complaints and requests by detainees can be improved and a proven, effective procedure with all due assurances can be established that includes providing detainees with receipts in proof of submission and a registration number.   THE OMBUDSMAN OF SPAIN