Long-term deprivation of liberty visited some cells in the module and found that in effect, the food was served up on the tables and was not at a suitable temperature. When queried, the service staff said that that food distribution times could not be altered, and that although the food was taken from the kitchen on thermal trolleys, if the inmates were in the yard, it was only natural that the food would eventually go cold. It would therefore be advisable to allow the inmates into the yard at some time other than their meal times. In Tenerife II prison in Santa Cruz prison de Tenerife, one of the inmates told us: “The food is good, although there’s a lot of frozen produce which seems strange, because there are very good quality vegetables and other produce on the island”. Two of the inmates interviewed complained about the food: “The food is very fatty [or greasy], although from time to time they let us buy in food from outside”. In Fontcalent psychiatric prison hospital (Alicante), we attended distribution of one lunch and one dinner. The inmates themselves were in charge of handing out the food and we were told by various different sources that the food was better than when this task was performed by an external catering firm. 126.  With regard to the healthcare provided to inmates, in general all centres inspected have a sufficient staff of doctors, nurses and auxiliaries, although there is only a night shift in attendance at Barcelona men’s prison, Las Palmas I in Las Palmas de Gran Canaria, Tenerife II in Santa Cruz de Tenerife and Fontcalent psychiatric prison hospital (Alicante). At the other facilities there are doctors or nurses on call. For example, in Castellón de la Plana prison several male and female inmates said they had had problems being attended by a doctor when they needed, especially at nights, at weekends and on public holidays. Comments included the following: “They make you wait all day and in the end they tell you have to go to a doctor’s surgery”; “they might give you a headache pill or sometimes they just don’t pay any attention to you”; “they seldom bother about you unless you’re in a very bad way”; “it varies from case to case whether they visit you or not”; “they don’t normally take me to the infirmary”. Specifically with regard to requests for assistance at night, they said: “You go to the officer and if it’s something serious, they take you to the infirmary”; “You wouldn’t dream of bothering them”; “If you ask them to come, they make you wait all night”; “some attend to you and others ignore you”; “there’s only one doctor on nights in the centre and he’s not always available. You’d have to be dying to call at night and have them attend to you”; “you have to disturb the whole gallery. And if the head of service thinks it’s not serious, you could get into trouble”. In Seville Incarcerated Mothers’ Unit some inmates said they were not satisfied with the night-time medical assistance: “At night, if the officer sees it’s urgent, he informs the head of service and he decides whether to call the medical services”; “if it’s urgent or they find you in a bad way, the nurse comes and if they have to take you to hospital they do so right away; in the case of the children, especially, they given them a lot of attention”. During night hours (from 10 pm to 8 am), in situations where medical assistance is required, the inmate tells the supervisor THE OMBUDSMAN OF SPAIN  In general, the prisons inspected had sufficient healthcare personnel  147

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