Long-term deprivation of liberty
visited some cells in the module and found that in effect, the food was served up
on the tables and was not at a suitable temperature. When queried, the service
staff said that that food distribution times could not be altered, and that although
the food was taken from the kitchen on thermal trolleys, if the inmates were in
the yard, it was only natural that the food would eventually go cold. It would
therefore be advisable to allow the inmates into the yard at some time other than
their meal times. In Tenerife II prison in Santa Cruz prison de Tenerife, one of
the inmates told us: “The food is good, although there’s a lot of frozen produce
which seems strange, because there are very good quality vegetables and other
produce on the island”. Two of the inmates interviewed complained about the
food: “The food is very fatty [or greasy], although from time to time they let us
buy in food from outside”. In Fontcalent psychiatric prison hospital (Alicante),
we attended distribution of one lunch and one dinner. The inmates themselves
were in charge of handing out the food and we were told by various different
sources that the food was better than when this task was performed by an external catering firm.
126. With regard to the healthcare provided to inmates, in general all centres
inspected have a sufficient staff of doctors, nurses and auxiliaries, although there
is only a night shift in attendance at Barcelona men’s prison, Las Palmas I in Las
Palmas de Gran Canaria, Tenerife II in Santa Cruz de Tenerife and Fontcalent
psychiatric prison hospital (Alicante). At the other facilities there are doctors or
nurses on call. For example, in Castellón de la Plana prison several male and
female inmates said they had had problems being attended by a doctor when
they needed, especially at nights, at weekends and on public holidays. Comments included the following: “They make you wait all day and in the end they
tell you have to go to a doctor’s surgery”; “they might give you a headache pill or
sometimes they just don’t pay any attention to you”; “they seldom bother about
you unless you’re in a very bad way”; “it varies from case to case whether they
visit you or not”; “they don’t normally take me to the infirmary”. Specifically
with regard to requests for assistance at night, they said: “You go to the officer
and if it’s something serious, they take you to the infirmary”; “You wouldn’t
dream of bothering them”; “If you ask them to come, they make you wait all
night”; “some attend to you and others ignore you”; “there’s only one doctor on
nights in the centre and he’s not always available. You’d have to be dying to call
at night and have them attend to you”; “you have to disturb the whole gallery.
And if the head of service thinks it’s not serious, you could get into trouble”. In
Seville Incarcerated Mothers’ Unit some inmates said they were not satisfied
with the night-time medical assistance: “At night, if the officer sees it’s urgent, he
informs the head of service and he decides whether to call the medical services”;
“if it’s urgent or they find you in a bad way, the nurse comes and if they have to
take you to hospital they do so right away; in the case of the children, especially,
they given them a lot of attention”. During night hours (from 10 pm to 8 am), in
situations where medical assistance is required, the inmate tells the supervisor
THE OMBUDSMAN OF SPAIN
In general, the prisons
inspected had sufficient
healthcare personnel
147
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