3 Healthcare programme 4 2 6 Access to somatic healthcare 3 1 4 SOLITARY CONFINEMENT 7 16 5 5 33 1 2 14 2 7 5 6 8 - ↗8.88% 6.40% 7.75% ↗12.94% 4.53% 4.55% ↗4.92% 4.27% 6.15% ↘3.32% 4% - ↘3.85% 3.47% 4.81% ↗8.66% 8 2.13% - ↘0.85% Duration 3 8 2 3 Grounds provided 1 4 2 7 Protocol 1 1 1 3 1 RELATIONS WITH THE OUTSIDE WORLD 18 1 6 2 24 Visit 8 8 Notification to family 5 5 Correspondence 1 4 5 2 3 Telephone 1 Trusted person 2 2 Other 1 1 PATIENT/STAFF RELATIONS 12 3 2 17 2 2 8 Use of force 4 Confrontational relations 5 Respect 2 Other 1 ASSIGNMENT 5 5 5 1 16 2 1 4 4 1 7 5 2 2 Assignment to inappropriate unit Other Sector determination Assignment outside sector 7 11.23% Conditions Other 4 8.80% 5 1 1 2 1 1 PREPARATION FOR RELEASE 14 Discharge from hospitalisation Preliminary discharge Other 9 5 PHYSICAL CONDITIONS 5 3 Accommodation Clothing Other Hygiene / Upkeep 2 1 1 1 1 2 UNSPECIFIED OTHER 3 1 15 1 9 5 1 1 1 4 13 1 1 1 1 4 4 3 2 7 1 GROUNDS51 31 12 4 11 58 15.47% 24.07% ↗20% Total 258 65 22 30 375 100% 100% 100% In 2017, the three primary grounds for referring a case regarding health institutions are procedures, access to health care and placement in solitary confinement, just as in 2016. 51 Letters concerning the other grounds are not enough in number to be significant. They pertain to internal order (confiscation of items, management of incidents, patient safety, CCTV surveillance), restraint (conditions and duration), relations with the CGLPL (correspondence, interview requests), access to defence (lawyer, exercising avenues of appeal), activities (training, education, IT, therapeutic activities), staff working conditions, relations between patients, their financial situation, the processing of appeals, the right to vote and other grounds. 118