Zavet. According to the explanation of the staff, the reason such cameras to be installed is to prevent or detect theft among the children themselves in boarding schools, which is routine. In part of the boarding schools the canteens are uninviting, tables have no tablecloths, they do not provide soap and towels (e.g. RBS- village of Zavet, EBS - city of Straldzha). Complaints of insufficient quantity and quality of the food were recorded in RBS- village of Zavet RBS– village of Podem, SEBS – city of Straldzha. Sanitary facilities are insufficient, and the bathrooms are shared (i.e. RBS- village of Podem), without the possibility of privacy, and in most places toilets and bathrooms do not lock, light bulbs are missing in the toilets. Problem by providing constant supply of hot water was identified by the inspection team in RBS- village of Zavet, RBS- village of Podem. The opinion of the team of the NPM is that the instalment of cameras in the bedrooms, the lack of cupboards and wardrobes, lack of locks on the doors in the bedrooms and state of the sanitary facilities violate the right to privacy of children and limit their right to privacy of personal space. As national ombudsman, acting as NPM, I determine the conditions of life in these boarding schools as humiliating. Education and activities Education and vocational training are part of the measures to influence the behaviour of inmates. During its investigations, however, the NPM established drastic distortion of the implementation of the activities included in the educational process. Particularly troublesome problem for the NPM is that children and young people coming in RBS or SEBS possess certificates for certain grade of elementary or educational stage completed, but they are actually illiterate. This fact shows significant deficits in the general educational system outside the boarding schools and considerably hampers the teachers and principals of the boarding schools themselves. For example, a student who is illiterate, but posses a certificate of completion of 5th grade, after joining the boarding school should be included in educational class for grade 6. Obviously, his teachers are facing a serious challenge as the child should catch up basic knowledge and skills that he has been missing so far. Due to the remoteness of SEBS and RBS from major population centres and the specifics and needs of children accommodated therein, the level and qualification of the teachers, and their preparedness to work with such students do not meet the needs of the children. The educational process is held routinely and without taking into account the individuality of the children. Only two boarding schools provide education up to the 12th grade. Major problem is the lack of adequate professional training to allow older students leaving the system to integrate qualitatively into the society with qualification acquired. It is striking that in the many of the places classes are merged – i.e. students from different grades are taught together, usually children of age for 3 and 4 grade, 5 and 6 grade, as well as 7 and 8 grade. During the inspection and based on the talks held with children the NPM found that classroom activities are highly neglected by both students and teachers. Children entered and exited classrooms undisturbed. Some of them said that no one can compel them to educate and expressed the opinion that education is kind of optional. They do not accept attending classes as a mandatory element of staying in the boarding schools. The NPM made a similar finding during the inspection of RBS - village of Kereka, in 2013. Neither the training environment in so called classrooms, or the teaching aids are consistent with the level and extent of abilities of the children, nor the striving is 33

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