OPINIONS AND RECOMMENDATIONS OF THE FRENCH CGLPL
working party set up on 20th November 2008 to examine the working
conditions of prison service staff); and lastly to practices encountered
during the course of his inspections (an establishment for minors
in the Paris region; a prison in Eastern France; a number of secure
educational centres, etc.).
6/ Supervision is where employees are given the option, either during
or outside their working hours, and either at their place of work or away
from it, to discuss, on a one-to-one basis and in complete confidence,
in the context of a peer-to-peer relationship, how they are discharging
their duties, especially in circumstances where the latter are posing
particular difficulties for the employee, which may impact on his or
her personal life; the aim is to control the situation more effectively.
7/ Such instruments already exist today for certain professions or
institutions: they are to be found in the healthcare professions (e.g. for
nursing staff at psychiatric hospitals), in the field of education (e.g. tutors
working at secure educational centres) and even for representatives of
charities and other organisations working at detention centres. These
instruments, whose value has been recognised, should be available
on a comparable scale and organised in a similar way, for the benefit
of staff working for the security services.
Some of them are already in place. Firstly, the occupational medicine
and employee welfare departments offer a good initial illustration of
what can be achieved. Secondly, a variety of forms of support (notably
psychological support) are available in a number of situations, notably
where staff have been the victim of a major incident, such as an attack.
Thirdly, in some establishments or departments, the authorities have
already successfully implemented the idea of supervision, in the form
recommended here: what follows is based largely on their example.
Nevertheless, despite the efforts made by the people implementing
them, these initiatives are limited in scope because they are exceptional,
because they may rapidly take on a ritual nature, because they cannot
be isolated from the line-management structure (e.g. the psychologist
reports to a regional prison service directorate); and above all they are
limited due to the fact that, given the way they are currently viewed,
having recourse to them represents an admission of weakness on the
part of the employee. Staff therefore face a choice between being
regarded as “fragile” or keeping silent about any serious incidents
encountered in their working life.
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