MANAGEMENT Operations Management UN Human Rights managers are enabling the most efficient and responsible use of all available resources, supported by the effective deployment of relevant technologies. • UN Human Rights continued contributing to the operationalization of the UNSDG Strategy for the Deployment of HRAs and ensured the timely and effective processing of extensions and processing of new approved deployments. As a result, at the end of 2019, all HRAs in 37 countries were operating under the aligned terms of reference that were managed in close cooperation between UN Human Rights and the UN Development Cooperation Office (DCO). New deployments were secured for Belize, Burkina Faso, Costa Rica, Guyana, Malaysia, Maldives, Mongolia, Nepal and Trinidad and Tobago. At the end of 2019, UN Human Rights deployed HRAs and Human Rights Mainstreaming Projects in 37 countries to support the enhanced integration of human rights into the country programmes of the respective resident coordinators and UN Country Teams (UNCTs). • The emission reduction plan continues to be implemented. The greenhouse gas emissions for headquar ters are calculated annually and waste measures are now included in this calculation. In 2019, UN Human Rights was assessed as being climate neutral, for the first time, as a result of the Secretariat’s initiative of offsetting its 2018 carbon footprint. required to make changes to the flowcharts, carry out induction sessions, determine the type of access that each staff member would have to the system and hold staff meetings at different stages of the implementation process. Regular staff meetings were essential to identify bottlenecks and possible solutions, analyse processes and prepare templates and documents to be used by the staff. In 2019, the Colombia Office travel unit processed 3,095 trips, of which 2,839 were processed through UMOJA. By planning travel in advance, ensuring understanding of staff members of the UMOJA travel module as well as compliance with SecretaryGeneral policies, the Office in Colombia was able to reduce the volume of requests by 13 per cent, thus optimizing the resources used for travel. • With support from headquarters, the Regional Office for the Middle East and North Africa initiated a project to develop a regional monitoring database, the first to be designed for a regional office. The database is being tailored to meet the regional-level needs in terms of monitoring, verification and documentation. Diversity and Gender Respect for diversity, gender equality and inclusion is at the centre of UN Human Rights’ organizational culture and is fully supported by appropriate organizational arrangements. • The pilot phase of the new UN Human Rights Gender Accreditation Programme was launched in 2019 in the UN Human Rights Offices in Cambodia and the State of Palestine. The Programme responds to a need to translate the external and internal commitments of UN Human Rights to gender equality, diversity and inclusion into concrete actions. The Programme aims to build and reinforce the capacity of the UN Human Rights field presences to integrate gender into advocacy and programmatic work by providing sustained on-the-job technical support. An internal platform was also established to help the offices to report on their commitments under the new Gender Accreditation tool. An official logo was designed and a pamphlet was developed to explain the premises of the programme. UN Human Rights organized an awards ceremony in Geneva, in January 2020, for the first two field presences that successfully completed the Programme. The Office issued a call for applications for 2020. In response to the call for entries launched by the High Commissioner, in November, the Country Office in Colombia and the HRMMU were selected to participate in the programme in 2020. • Throughout 2019, the transition from UNDP-operated Atlas to UMOJA continued in a number of field presences. In Colombia, it required the Office to conduct a detailed analysis of the procurement and travel processes. It also UN HUMAN RIGHTS REPORT 2019 79