Diversity of country-wide informal groups to counter the promotion of hate that were comprised of civil society organizations, local administration representatives, religious leaders, and individuals, all engaged on a voluntary basis. These groups brought together citizens, regardless of their ethnic or political affiliations, to promote inter-ethnic dialogue and co-operation. The initial purpose of the groups was to enable public reaction and/or condemnation of any hate- or bias-related incidents or crimes. The groups also mobilized local communities for joint cohesion activities that promoted dialogue and partnership. These activities contributed to building sustainable peace at the local level by putting the focus on positive stories that accentuated co-operation between various ethnic groups within communities, and by promoting inter-community exchanges. The groups strongly encouraged citizens to take part in incident monitoring. The OSCE provided assistance by supporting a website that crowd-sourced data on hate-motivated incidents, responses to these incidents, and initiatives to prevent them. Using online applications, citizens had the opportunity to share positive stories or report incidents in their municipalities by filling out a simple form. Overall, social media was essential in the implementation of this initiative. With the OSCE’s support, the groups implemented numerous activities that promoted positive examples in the local communities and the need to respect other people’s opinions, feelings, and beliefs. Networking was essential and facilitated interaction between groups that, otherwise, would not have been possible 88