Annual Report 2014 of the National Preventive Mechanism been explained and that he has understood it adequately, and by the professionals of the centre who provided the information. The admitted person should keep a copy of that document. 328. Centres should apply a policy of respectful and polite treatment of residents. The NPM should like to point out in this respect the kind and close treatment of residents by personnel, which it has observed in general at all centres of this kind that it has visited. 329. The adequate management of personnel may contribute significantly to the prevention of ill-treatment and inadequate practices, as contemplated in paragraph 31 of the 8th General Report of the CPT (CPT/Inf (98) 12). In particular, the management should ensure that the therapeutic role of the personnel is not deemed to be of a secondary nature to the security conditions. 330. These centres should have sufficient personnel with the adequate qualifications, experience and training, including medical practitioners, psychologists, psychiatrists and rehabilitation personnel in accordance with the profile of the inmates. 331. The recruitment and initial and ongoing training of the personnel is of great importance for quality attention to be provided. Ongoing training courses for personnel are of particular importance, particularly those directly related to protocols of action with patients, and the measures to prevent the «burnt out worker syndrome» in the workers of the centre, in view of the particular circumstances of certain centres which may lead to situations of tension. 332. These centres should have available rehabilitation and therapeutic programs, in accordance with the profile of the inmates. In addition, it is essential to carry out an individual and inter-disciplinary evaluation of each case on a regular basis. In addition, maximum efforts should be made to involve the inmates in their treatment and therapeutic process, affording them the possibility of participating in it and making decisions to the extent possible. Psychomotricity room of the Centre La Morenica, at Villena (Alicante) 108