10. RISK COMMUNICATION In an event such as the COVID-19 outbreak, it is crucial that there is good coordination between the teams at national and subnational levels involved in risk communication. Close contacts must be established to ensure rapid clearance of timely and transparent communication messaging and materials in such crisis situations. Key messages for people in prison and other places of detention, custodial staff, health-care providers and visitors must be coordinated and consistent. To address language barriers, translation or visual material may been needed. Information resources for custodial and health-care staff, visitors, vendors and detained persons, such as short information sheets, flyers, posters, internal videos and any other means of communication, should be developed and placed in prison common areas and in areas designated for legal visits and family visits. Consideration should be given to how messages about risk can be delivered quickly; this should include: (1) (2) (3) (4) an overall assessment of the local risk (community risk and risk within the prison); advice on preventive measures, especially hand hygiene practices and respiratory etiquette; advice on what measures to adopt if symptoms develop; information about disease signs and symptoms, including warning signs of severe disease that require immediate medical attention; (5) advice on self-monitoring for symptoms and signs for those travelling from or living in affected areas, including checking their temperature; (6) advice about how to access local health care if necessary, including how to do so without creating a risk to health-care workers; (7) information that wearing a face mask is recommended for people who have respiratory symptoms (e.g. a cough); it is not recommended for healthy people.31 WHO’s advice for the public about COVID-19, including information about the myths that surround it, may also be consulted.32,33 31 Advice on the use of masks in the community, during home care and in healthcare settings in the context of the novel coronavirus (2019-nCoV) outbreak. 29 January 2020. Geneva: World Health Organization; 2020 (https://www.who.int/publications-detail/advice-on-the-use-of-masks-in-the-community-during-home-care-and-in-healthcaresettings-in-the-context-of-the-novel-coronavirus-(2019-ncov)-outbreak). 32 Coronavirus disease (COVID-19) advice for the public [website/portal]. Geneva: World Health Organization; 2019 (https://www.who.int/emergencies/diseases/novelcoronavirus-2019/advice-for-public). 33 Coronavirus disease (COVID-19) advice for the public: myth busters [website]. Geneva: World Health Organization; 2019 (https://www.who.int/emergencies/diseases/novelcoronavirus-2019/advice-for-public/myth-busters). 15