IV)  Prison staffing lack of staff represents a risk to the members of the staff themselves, as too much overtime carries a risk of quick burnout. 15 I have encountered inadequate staffing in proportion to the work tasks and the numbers of convicts in all of the prisons I visited. I address the issues of providing for medical staff in prisons later in a special chapter on health care. 1) Educators’ responsibilities I believe it necessary to point out the working conditions of the staff on an example of educators who are in daily contact with the convicts. The described working conditions are, however, typical of other members of the team of specialist employees who participate in achieving the purpose of imprisonment (typically a special pedagogue, social worker, and psychologist). The working tasks of an educator are regulated by RDG 21/2010, which in Section 10 (1) stipulates that the educator is a member of the team whose primary tasks comprise comprehensive educative, pedagogical, diagnostic and preventive activities aimed at the convicts’ overall character development and socialisation, re-socialisation and re-education, including targeted measures to optimise the process of convicts’ education and implementation of drug prevention in the prison. In order for the educator to work with the convicts and to lead them toward orderly life and re-socialisation, he or she must know them personally and be in regular contact with them. 16 The principle of individual work with the convict is reflected in Section 2 (2) of the Imprisonment Rules, which stipulates that, as a rule, not more than 20 convicts should be assigned to one educator. For the work of a specialist employee with the convicts to be meaningful and effective, he or she must have sufficient time to work with the convicts directly. During the systematic visits, I ascertained that the educators are overburdened with paperwork and other tasks. For instance, the educators check the contents of the convicts’ mail  17, deal with their requests for phone calls 18, escort them to the telephone machine and supervise the calls. Until recently, they have also been overburdened by activities associated with the “toiletry packages” (packages containing articles of personal need). 19 They also distribute cleaning products to the convicts, supervise visits, escort the convicts to do shopping in the canteen, etc. I have also noticed discontent on the part of the educators concerning the increased paperwork associated with disciplinary practice after RDG No. 36/2014 came into effect. 20 15 the administrative burden is increasing at the expense of specialist work Excerpt from the eleventh General Report [CPT/Inf (2001) 16], par. 26. In: EUROPEAN COMMITTEE FOR THE PREVENTION OF TORTURE AND INHUMAN OR DEGRADING TREATMENT OR PUNISHMENT (CPT). CPT Standards [online]. CPT/Inf/E (2002) 1 – Rev. 2004 [retrieved on 20 November 2015]. Available at: http://www.cpt.coe.int/lang/cze/cze-standards.pdf. 16 Section 10 (2)(a) of the RDG No. 21/2010. 17 Section 24 (2) of the Imprisonment Rules. 18 Section 25 (2) of the Imprisonment Rules. 19 Cf. Methodological Guideline of the Director General of the Prison Service No. 1/2014. Internal regulation cancelled on 1 March 2015. 20 The relevant internal regulation came into effect on 1 October 2014. See Chapter 11 for more on disciplinary practice. /13/