There is lack of appropriate activities for residents: no plans for individual social care, no personalised organisation of appropriate activities for residents, who are unable to get out of bed due to health reasons; lack of books and a wider range of activities focused on the needs of residents and enhancement of their social skills. Following inspections of care institutions in Telšiai county, a total of 171 (one hundred and seventy-one) There is a particular lack of privacy in personal health care institutions providing care services, where a cosy home environment, privacy of medical examination, individualised supply of residents with underwear and upper clothing are not guaranteed, and there is a lack of facilities for private communication. 12 Repeated inspections to ascertain how recommendations of the Seimas Ombudsman are implemented. 11 EVERYONE COUNTS 31