Correctional institutions in the NPM’s point of view. The guiding principle should be to generally encourage contact with the outside world. The NPM already criticised the visiting times in several correctional institutions in the reports in previous years (see NPM Report 2015, p. 110 et seq.; NPM Report 2016, p. 127), as they did not correspond with the real life of working people, in particular when visitors have to travel some distance to the institution. Regrettably, this common practice gave grounds for criticism once again in 2019. Klagenfurt correctional institution In Klagenfurt correctional institution, visits are possible Monday to Thursday from 7.30 a.m. to 3.30 p.m., Tuesday from 4.00 p.m. to 6.30 p.m. and Friday from 7.30 a.m. to 12.30 p.m. There are no visiting times at the weekend. Graz-Jakomini correctional institution In Graz-Jakomini correctional institution, visits are allowed on Monday and Tuesday from 8.00 a.m. to 3.00 p.m. and Wednesday to Friday from 8.00 to 12.00 p.m. Children can only see their detained parents in the school holidays. The Federal Ministry of Constitutional Affairs, Reforms, Deregulation and Justice already conceded in 2018 that an extension of the visiting times at Graz-Jakomini correctional institution is also in the interest of the prison administration. The implementation can – apart from the tight personnel situation – not be achieved unilaterally but has to be agreed with the President of the Regional Court and the public prosecutors’ office. Eisenstadt correctional institution The visiting times in Eisenstadt correctional institution also gave grounds for criticism. Visits were allowed only on weekdays until the early afternoon. On the positive side, the reaction to the criticism was that visits are now possible on one weekday until 6.00 p.m. XX  The visiting times shall be set such that working persons and school-age children can visits detainees too. XX  Visits should also be possible in the afternoon or the early evening on at least one workday and at the weekend. 2.5.9.2 Table visits Touching not allowed In Wiener Neustadt correctional institution, it is not possible to hug or touch visitors during a so-called table visit (visit with reduced or no physical barriers). There is a family visiting room but this is only available for children up to the age of two. During the “normal” visits, there are strict instructions not to touch each other. A low pane of glass is also fitted to the table. Apart from this, family visits and table visits are infrequent. Family-friendly atmosphere The NPM recommended that family visits be made possible not only with children under the age of two but also with children of all ages as well as with 141