Correctional institutions partners. Furthermore, the visits with children shall be organised as childfriendly as possible. Generally speaking, visits should be organised in such a way that prisoners can maintain family relationships as normally as possible. The Federal Ministry of Constitutional Affairs, Reforms, Deregulation and Justice points out that the organisation of table visits is not standardised by law. As long as there is no fear that the table visits will be abused, surveillance is not necessary or the loosening of other rules for organising the visit can be approved. The complete removal of physical barriers is not set forth in the law. For this reason, the approach used by Wiener Neustadt correctional institution is not criticised by the Federal Ministry of Constitutional Affairs, Reforms, Deregulation and Justice. With respect to the physical contact ban during table visits, the Ministry points out that there is no subjective right visà-vis the public authorities regarding how the visit is organised, the foregoing of surveillance or permitting bodily contact. Strict contact ban is disproportionate The NPM stresses that in many other court prisons table visits are held without physical barriers and bodily contact is allowed. It is encouraging that the approach used by Wiener Neustadt correctional institution was addressed during an inspection by representatives of the Federal Ministry of Constitutional Affairs, Reforms, Deregulation and Justice. The result was that the new management of Wiener Neustadt correctional institution was requested by the Ministry – in accordance with the recommendation of the NPM – to permit table visits without any barriers between the detainees and the visitors. XX  Table visits should – provided there are no concrete security concerns to the contrary – be held without physical barriers and with the possibility of bodily contact. XX  Family visits shall be made possible with children of all ages and partners as a matter of principle. Visits with children shall be organised in a child-friendly way as far as possible. 2.5.9.3 Internet telephony Internet telephony provides a cost-effective and modern opportunity for detainees to maintain contact with their families and friends during their time in detention. This modern form of communication is especially helpful if the contact is very restricted or not possible due to high telephone costs or long distances to the prison (e.g. from abroad). The NPM already recommended the introduction of Internet telephony in correctional institutions in 2015 (see NPM Report 2015, p. 110; NPM Report 2016, p. 127 et seq.). Cheap form of communication The Federal Ministry of Constitutional Affairs, Reforms, Deregulation and Justice started a pilot project with some delay for the implementation of Pilot project not yet complete 142

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