Child and youth welfare facilities XX  To avoid out-of-home care in Vienna, the range of non-residential support forms shall be expanded, in particular for specific target groups with high risk factors. XX  Carinthia, Salzburg and Styria must continue their course of the increased use of nonresidential support. 2.3.3 Prevention of violence Backlog in violence prevention It is still the case that not all socio-pedagogical facilities have a violence prevention concept and a sex education concept. Many employees working in shared accommodation have also not been or have been insufficiently trained in violence prevention, conflict management and de-escalation. Security in how to act through crisis plans Commission 2 observed high potential for violence with the adolescents in a facility in Upper Austria. It recommended advanced training for all employees on the topic of violence prevention, de-escalation and measures that restrict freedom. The commission also recommended crisis plans for specific situations and individual crisis plans for all of the adolescents who tend to lose control and have aggressive outbursts. Deficits in advanced training and further education on violence prevention Advanced training and further education deficits relating to violence prevention and de-escalation were also found in another shared accommodation in Upper Austria. It was evident from the documentation that there had been repeated sexual assaults and other violent incidents. The commission thus recommended regular staff training on causes and risk factors regarding violence in care. Urgent need for action for the protection of younger children After visiting a facility in Lower Austria, Commission 6 reported that the older boys were mobbing and bullying a nine-year old boy. The pedagogical manager said that the younger boy provoked the others and had to learn to defend himself against the older boys. The team also did nothing against sexual harassment. The harassment was not documented either. In spite of the incidents, there was neither a violence prevention concept nor a sex education concept. The commission feared for the well-being of the younger residents and saw an urgent need for action. The technical supervision of the Land conducted an immediate visit and also had the impression that younger children in particular are not protected and left on their own in difficult situations. The pedagogical manager was instructed to actively guide the minors through the caregivers and to develop measures for de-escalation and conflict resolution with them. A sex education concept and a violence prevention concept were called for. The shared accommodation was obliged to report incidents to the supervisory authority without delay. Sex education concepts complete The conceptual framework for sex education developed in Upper Austria in cooperation with all socio-pedagogical facilities and the Austrian Institute for Sex Education and Sex Therapy (Österreichisches Institut für Sexualpädagogik 71

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