Institutions for persons with disabilities is hardly surprising, which, in the view of Commission 3, is attributable to the unqualified care. Relapses are part of daily life in every detoxification clinic. Numerous studies have shown that a disciplinary release of the affected patients is helpful in very few cases and merely helps them gradually slide back into an addiction environment. The operator receives EUR 6,000 in subsidies every day and reported an annual profit of EUR 233,000 for 2016. As a consequence of the NPM’s criticism, multiple monitoring visits of the facility by the specialist department of the regional government ensued. The termination of the civil law agreement with the operator of the facility was suggested. The final results of the official examinations were not known to the NPM at the time of editing this report was edited. In the case of the agricultural operations, the regional government demanded corrective measures by official notification and arranged external evaluations. XX  Owners and operators of facilities must provide qualified care and align this with the desires and needs of persons with disabilities. XX  A transparent financial situation should be a prerequisite for receiving state subsidies; non-profit limited liability companies are required to use double-entry bookkeeping and adhere to accounting practices. XX  Pure occupational therapy without catering to the needs of the affected persons is impermissible. 2.4.6 Hygiene rules and restrictions reduce quality of life The purpose of the UN Convention on the Rights of Persons with Disabilities (CRPD) is to enable persons with disabilities to live an independent and selfdetermined life as well as to participate fully in all areas of life. They should be able to determine themselves where, with whom and how they live (Article 19 UN CRPD). Autonomy, self-determination and inclusion are thus fundamental pillars of the convention. Inclusion also means “normalisation”, that is, that the life of persons with and without disabilities should deviate from one another as little as possible (see also National Action Plan on Disability 2012–2020). On visits to two residential facilities for persons with disabilities in Lower Austria, Commission 5 was informed that the Land Lower Austria had recently imposed extremely strict hygiene rules on the facilities that made everyday life difficult and annoyed long-standing residents as well as the staff. The NPM was requested to look at how these restrictions also contribute to hindering the residents from living an individual and independent life. 98