Investigated Federal Ministries
2010
2009
Federal Ministry of Labour, Social Affairs
and Consumer Protection
1,241
1,160
Federal Ministry of the Interior
781
474
Federal Ministry of Justice
708
756
Federal Ministry for Traffic, Innovation
and Technology
353
398
Federal Ministry of Economy, Family and Youth
270
254
Federal Ministry of Finance
257
291
Federal Ministry of Agriculture, Forestry,
Environment and Water Management
228
151
Federal Ministry for Education, Arts and Culture
72
68
Federal Ministry of Defence and Sports
68
36
Federal Ministry of Science and Research
60
66
47
51
22
44
18
26
4,125
3,775
Federal Ministry of Health
(excl. health and accidental insurance)
Federal Ministry of European and
International Affairs
Federal Chancellery
TOTAL
Social Affiairs accounted for the lion's
share of complaints
Just as in recent years, social affairs (an area handled by Ombudsman Peter Kostelka) accounted for the lion's share of complaints and
investigative proceedings. Problems with social benefit entitlement
levels, periods of employment applicable to pensions or unemployment benefits affect many people. Social affairs thus accounted for
30% of all investigative proceedings. The entities involved in this area
are the Federal Ministry of Labour, Social Affairs and Consumer Protection, social security institutions and the Public Employment Service
Austria (AMS).
Investigative proceedings regarding
the judiciary
In 2010 there were 708 investigative proceedings concerning
the judiciary (handled by Ombudswoman Gertrude Brinek).
This area accounted for 17% of all investigative proceedings.
The number of complaints in this area fell for the second year in
succession. The AOB's remit covers administration of the judiciary
8