persons with disabilities Standard of accommodation • Each resident had their own room, but the toilets were located along the ward corridor. The Ombudsman found it a deficiency that the rooms did not have bathrooms and toilets. Right to self-determination/opportunities for participation/access to adequate assistance and care • The municipal social services operate a resident council, the aim of which is to improve communication between residents, families, and the staff at residential units. Each residential unit is represented in the council and the members include persons with intellectual disabilities and their family members. • The residential units regularly collect feedback from the residents and their families. Development areas are selected based on the feedback. • The weekly programme includes outdoor time every day, and records are made of time spent outside. • Arrangements for year-round outdoor time for the residents are inadequate. The Ombudsman stressed the importance of daily outdoor time and that adequate access to the outdoors was part of good basic care, as well as dignified treatment. The Ombudsman recommended that outdoor time is included in the residents’ care and service plan. Protection of privacy • A residential unit has a recording security camera in the common facilities. The Ombudsman drew the unit’s attention to the fact that although the residential unit was fitted with security cameras, using them in an open-care residential facility was not necessary and might even be questionable from the perspective of the residents’ right to privacy. 75