health care Debriefing on the use of restrictive measures with the patient • According to the hospital guidelines, patients are offered the opportunity for debriefing following seclusion or restraint, and this is entered into the patient’s records. The ombudsman stated that patients should be given the right to debriefing following other restrictive measures as well. Protection of privacy • A hospital had security cameras in patients’ rooms on certain wards. The Ombudsman noted that camera observation is always an intrusion into a patient’s privacy, but that there was no legal provision on the use of security cameras in psychiatric hospitals. The Ombudsman decided to take the own initiative to investigate the room-monitoring practices and request the hospital to detail their room-monitoring policies and the grounds for them. • The doors of the patients’ rooms had a window with a direct view of the room and the bed. The Ombudsman found this unacceptable from the perspective of privacy and observed that the patient should have the possibility to cover the window as they wished. • A hospital ward had a security camera in the common spaces, but the camera had been positioned next to a patient’s room so that the patient felt their right to privacy was being violated. Follow-up: The NPM was told during the visit that the positioning of the camera would be changed immediately. 87