75 STATISTICS KEY FIGURES This section presents some key figures related to the cases processed by the office. For detailed statistics, see pages 78-91. The number of new cases in 2012 was 4,542 as against 4,909 in 2011. For com­parison purposes, developments in the number of new cases have been as follows over the past decade: Number of cases opened in the past ten years 5,000 4,994 4,000 4,298 4,093 4,266 4,110 3,976 2006 2007 4,229 4,909 4,542 4,379 3,000 2,000 1,000 0 2003 2004 2005 2008 2009 2010 2011 2012 The number of cases opened on the basis of a complaint was 4,263 in 2012 as against 4,670 in 2011. 127 cases were opened as a result of the Ombudsman’s option to investigate cases on his own initiative. 13 cases were monitoring cases (until 1 November 2012 termed ‘inspection cases’) and 75 cases were opened as part of the office’s responsibilities in connection with OPCAT (see the Annual Report of the Parliamentary Ombudsman, 2009, pages 18-19, for further information). In addition, 24 cases were opened in relation to the Ombudsman’s function as monitoring authority in connection with deportations of foreigners (see the Annual Report of the Parliamentary Ombudsman, 2011, pages 21-22). The Ombudsman also received 742 concrete deportation cases for review pursuant to section 30 a(3) of the Aliens Act (not included in the total number of cases). No own-initiative projects were opened in 2012. However, the Ombudsman asked the Food and Veterinary Complaints Board for 40 cases in 2012 in connection with an own-initiative project opened in 2011 and not concluded by the end of 2012.