22 THE GREEK OMBUDSMAN In this matter, as with the possibility of applying for asylum, the appropriate informational material must be made available to detainees in a language they understand. It must also be ensured that they are able to communicate with their relatives. ρρ Health services during detention The provision of health services to the mixed populations of refugees and migrants during the two-year period 2015-2016 gives the impression of being incomplete and erratic rather than regular primary care dedicated to prevention and to ensuring the good health of the populations. The first link in the chain is entry into Greece. Although since 2011 the law stipulates that all persons entering the country illegally be given medical examinations as a basic part of the first reception services, to date this has never been fully implemented. In 2014, the Ombudsman observed in its Annual Report (pp. 152,154) that citing the heavy workload of the hospitals or first reception mobile units is not sufficient reason for not providing basic minimum health care to the new entrants to the country, and requests medical examinations for all. The Ombudsman’s continuous on-site inspections in 2015 and 2016 to islands such as Lesvos, Chios and Samos, reveal that medical services are provided by Non-Governmental Organisations based on a contract with the First Reception Service or the Ministry of National Defence, but only upon request. As a result, there is no complete picture of the state of the health of all new entrants to the country. It was found that the health cards that are completed, for those who are examined by a doctor, remain, as a rule, at the Reception and Identification Centres and do not always follow them when they are transferred. As regards detention at the Pre-Removal Detention Centres for Third-Country Nationals, the Ombudsman had highlighted in 2014 the arbitrariness of the provision of basic services, doctors, nurses, as well as services that are closely connected with medical care, such as the services of psychologists, social workers and interpreters. These services are stipulated for Detention Centres, but are implemented only intermittently, because they depend on competitions which present large time gaps. This issue boils down to the general problem of stable funding of the Pre-Removal Detention Centres for Third-Country Nationals, with the absorption of amounts from the regular budget which was approved for Greece in the summer of 2015 by the European Asylum, Migrant and Integration Fund (AMIF). During the visits it was found that in 2016 doctors contracted to the Hellenic Centre for Disease Control and Prevention (KEELPNO) provided their services at the Pre-Removal Detention Centres for Third-Country Nationals in Corinth and Tavros. However, having one general practitioner and one nurse to cover a detention centre like the one in Tavros cannot be considered adequate. The Corinth facility, which has a large detainee population

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