addition, participants were taught on the methods and techniques of applying actions after a critical incident and the importance therein. Attaching importance to educational quality assurance, the DSPS conducted a training course for eight KP officers on “Workplace Assessment and Evaluation”, held from 13-24 May. The training aimed at providing the participants with the knowledge and skills in the process of assessing personnel in the workplace environment. It also covered a wide range of workplace assessment related topics, as well as the methods of gathering data. From 2-13 December, the DSPS organized and conducted another training for eight KP officers on “Workplace Assessment and Evaluation”. As a result of the training, participants gained knowledge about the planning and the principles of assessments, assessment rubrics and methods of gathering data, as well as how to perform formative and summative assessments. In its efforts to develop an accountable, democratic and community-oriented police force, the DSPS, for the first time, facilitated a training on “Professional Standards”. This training provided 20 investigators of the KP Professional Standards Directorate with insight on internal administrative investigations; as well as managing citizen complaints and discipline of police employees. The training took place from 27-31 May and included both, theoretical and practical lessons on this subject. It covered the legal aspects of the disciplinary procedures; distinction between minor and major offences; methods of internal investigation activities and best police ethics practices. In addition, at the request of the managing officers, the training also covered general investigative interviewing techniques. The DSPS, in co-operation with the OMiK Department for Human Rights and Communities, delivered a series of training sessions on “Protection of Religious and Heritage Sites in Kosovo”. Nine 1-day training sessions were conducted in four regions of Kosovo, targeting around 180 police officers of the newly created Unit for the Protection of Religious and Heritage Sites within KP. The training provided police officers with the knowledge and skills to effectively protect such sites, particularly from vandalism and theft. In addition, the Mission donated equipment to this unit, which consisted of shelves for storing and maintaining long weapons, generators, chairs, computers, and printers. In order to assist the public safety agencies, namely the KP, KAPS, AEM and Customs, in establishing a sustainable system of curriculum development, the DSPS conducted two inhouse training courses on “Curriculum Design”. The first training was held from 24 June to 5 July and the second one from 2-13 September. In both courses, the audience comprised of officers employed as trainers in their agencies’ respective units throughout Kosovo. The purpose of these courses was to enhance the capacities of the named agencies in curriculum design to support their respective training programmes. The practical training provided the audience with knowledge on analysing performance problems within the organization; training needs analysis; learning goals and objectives; outlining the training content and developing lesson plans. During both courses, each participant individually developed a lesson for a subject area within his/her respective unit, where further training may be required. On 25 July, the DSPS facilitated a one-day workshop on “Training Needs Assessment” (TNA) for 12 high-ranking KP officers, who act as co-ordinators for the training needs in their respective training units. The content of the workshop was designed to assist in the development of the training strategy and covered the elements of the strategy, incorporating TNA findings into the strategy; co-ordination of the training activities; and quality assurance. From 23-27 September, the DSPS delivered a training course on “Management and Security of Criminal Evidence Rooms” to managers and officers of KP. Particular focus was given to providing participants with a general overview of the process of managing and securing 66