4.11 Programme Office in Astana Activities Related to General Police Development and Reform destructive human behaviour, including online harassment, cyber-bullying and hate speech. Experts from Kazakhstan, Kyrgyzstan and the Russian Federation presented an analysis of a number of selected Internet resources to identify trends in speeches used by journalists and Internet users, and discussed how to assess a text that may create potential conflict situations. Police Development and Reform From 28 to 30 June, the Office supported the participation of two representatives from the Prosecutor General’s Office and the Defence Ministry in an OSCE-supported regional seminar on Security Sector Governance and Reform held in Bishkek. Specialized Investigations Units / Forensics On 14 October, the Office participated in a discussion on a proposed national genome and fingerprint database at the invitation of the MoIA. The Office consulted with relevant experts from the ODIHR regarding the discussion. Police Management / Human Resources On 18 April, the Office, together with the Law Enforcement Academy under the Prosecutor General’s Office, supported a three-day training seminar for 30 officials from law enforcement agencies and academia on responsible and transparent project management. The event was led by a national expert with the aim to promote professional knowledge and skills in developing and implementing projects, as well as to prevent criminal mismanagement, corruption or embezzlement of funds. Community Policing, Police-Public Relations and Crime Prevention From 20 to 22 September, the Office co-organized with the MoIA and with the support of the OSCE High Commissioner of National Minorities (HCNM) and the Embassy of Canada to Kazakhstan a three-day training seminar in Aktobe for law enforcement officers on best practices and international standards in policing in multi-ethnic societies. Some 15 midlevel police officers and local representatives from across the country learned about the importance of police sensitivity to inter-ethnic relations, as well as how to build capacity to address inter-ethnic relations within police structures. Experts from Canada, the Russian Federation and Ukraine, along with a representative of the HCNM, presented their expertise and knowledge on implementing multi-ethnic policing concepts, principles and practices, as well as how to apply them in their daily work. Hate Crime On 19 and 20 April in Astana and 21 and 22 April in Almaty, the Office, together with the Legal Media Centre, organized a training seminar on protecting freedom of expression and countering hate speech on the Internet. Some 70 journalists, lawyers, academics, government officials and representatives from the criminal justice system in Kazakhstan learned about methods to counter hate speech in the media and on the Internet, along with mechanisms to reduce the potential harm from a malicious Internet environment and 112 Public Order and Crisis Management From 31 October to 2 November, the Office, in co-operation with the MoIA and with extra-budgetary support from the Federal Foreign Office of Germany and co-operation from the Dutch National Police Academy, co-organized a threeday training seminar for police officers on best practices in managing public assemblies. The event focused on public safety for Expo 2017, which will begin in Astana in June of next year. Forty mid-level officers from the city police departments and Expo 2017 security department representatives learned about best practices in maintaining public order during large public events. Additional topics included international standards in managing resources utilized to provide security during long-term public events, ensuring security at terrorism-vulnerable sites, including the prevention of unlawful acts involving the use of explosives, access control points, the use of profiling techniques, vehicle searches at large public event venues, rules of conduct in emergency situations and citizen evacuation arrangements. Practical exercises were conducted at the 2017 Expo international exhibition site in Astana. From 3 to 5 November, the Office, in co-operation with the MoIA and with extra-budgetary support from the Federal Foreign Office of Germany and co-operation from the Dutch National Police Academy, co-organized a training seminar for police officers on best practices in managing public gatherings and assemblies in Almaty. The event focused on public safety for the 28th Universiade World Winter Games, which will begin in Almaty in January 2017. Some 40 midlevel officers from the city police departments and security agencies, as well as 2017 Universiade security representatives, received the same training as was delivered in the October/ November course. Practical exercises were conducted at the 2017 Universiade World Winter Games site in Almaty. From 7 to 9 December, the Office co-organized with the MoIA and with extra-budgetary support from the Federal Foreign