them and did not return it (“rats”) were rejected by the general population of prisoners and kept constantly at the isolated premises at the inter-zone checkpoint. These measures are also used in relation to convicted persons who had overdosed on narcotic substances. The administration did not provide sufficient explanation as to these facts. In addition, there are stigmatized prisoners who regularly clean toilets, particularly in other cells. Almost all prisoners at the disciplinary isolator/cell-type premises confirmed this fact and stated that duty schemes are formal, whereas cleaning of sanitary facilities in the cells is done by convicted persons brought by the administration in the morning. Among other things, there are cases of arbitrary restriction of the legal rights of convicted and detained persons:  There are violations of the right to telephone conversations. Due to the limited number of phones and schedule designed in the interests of administration, the length does not exceed 3-5 minutes;  There have been numerous complaints by convicted persons and prisoners on failure to follow the requirements of food preparation, as it does not have proper quality and organoleptic qualities. There are almost no fresh vegetables or sufficient amount of fats in prisoners’ nutrition;  There are cases of using free labor of convicted persons who are taken to production units for longer than the period established by the legislation, or their working hours are not recorded properly. In addition, there are instances when items produced by prisoners are counted as production of the so-called “active” unit (brigadiers);  Amount of allocations for compensation of the work of prisoners assigned for household services does not allow for payments of minimum monthly wage (1218 UAH). In practice, they are paid only 0.25 or 0.5 of the minimum wage. There is no compensation for work on weekends and holidays in accordance with the Labor Code of Ukraine;  In almost every facility, there are instances of insufficient provision of individual protection means and additional nutrition for workers.  The Commissioner for Human Rights regularly receives citizens’ petitions on violations of the legal rights of detained and convicted persons. In 2014, there were 1038 petitions on these matters, usually raising the following issues:  Unsatisfactory conditions of holding convicted and detained persons, and low quality of food;  Violations of the right to healthcare, medical assistance and insurance;  Violations of the right to correspondence  Violations of the procedure for phone calls; 123