mechanisms for communication and information dissemination within the core
structures set up to develop and implement the plan. Second, there should be effective
media and public dissemination strategies going beyond the core structures to
reinforce the message of the plan, to target audiences and to spread awareness among
the general public.
10.4.1 Communication among core agencies and organizations
In setting up links between government agencies, political organizations, NGOs,
security authorities, community organizations, national human rights institutions and
others as part of the development stage of the plan, the coordinating committee needs
to ensure that there are clear and effective means of communicating relevant
information. This also requires a dual approach. One aspect is to ensure that the
committee has effective means pf communicating with those involved in the plan
process. The other is to ensure that the participating organizations have internal
communication channels so that information is disseminated to all relevant staff.
The coordinating committee should have an information disseminating capacity that
goes beyond the mere generation of letters and memoranda. To assume its primary
responsibility of communicating with agencies and organizations participating in the
plan’s development and implementation, the committee should be able to produce
leaflets, brochures and regular newsletters and to provide seminars and workshops for
relevant personnel. The committee’s secretariat should preferably include staff who
have media skills. In addition, the committee should have the capacity to provide
training programmes that serve to disseminate awareness of the plan.
With regard to the internal communication channels of participating agencies and
organizations, there should be a coordinated effort to ensure that each of them is able
to disseminate information effectively to its staff. This is particularly important in the
case of large organizations such as security agencies and those involved in the health
and education systems. The secretariat should have the capacity to provide some
assistance, for example by conducting train-the-trainer seminars for key personnel of
relevant agencies. While the secretariat should be able to respond to requests for
assistance, it should do so on the basis that training in human rights is part of the core
business of the agencies concerned. In this way, the costs of training and information
dissemination will be borne by these agencies as part of their normal programmes,
thus ensuring that human rights training is carried forward effectively into the future.
10.4.2 A media strategy
The coordinating committee will set up channels and mechanisms of communication
as part of the process of development and implementation of the plan as it affects the
core agencies and organizations. Beyond this, the committee should have a media
strategy to assist in the effective dissemination of the national action plan and in the
marshalling of support. The media strategy should enhance but not replace the basic
channels of communication. An effective media programme can greatly expand the
possibilities for promoting awareness of the plan by disseminating information widely
and in a cost-effective manner. Having specialist media personnel on the secretariat to
implement the plan’s media programme will enhance the quality of the “in-house”
information dissemination programme and ensure more cost-effective use of print and
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