CAT/OP/ROU/1/Add.1 refusal of food and urged urgent action to improve prison conditions and health care. Most people deprived of their liberty have complained that appointments to the medical office of the penitentiary or the medical offices in the city were made with great delays due to the lack of medical and security staff as well as the lack of cars for the transport inmates. ► On July 14, 2016, representatives of Suceava Territorial Office carried out the verification of the issues reported in the press, regarding the protests of the persons deprived of their liberty in Botoşani Penitentiary, concerning the accommodation conditions, food quality, medical and psychological assistance, lack of occupational therapy programs, non-granting of permits, prices in prison stores. On this occasion, it was found that a crisis cell was set up to manage the protests to which the persons deprived of their liberty had resorted. Motivated by the fact that the protests of the inmates in Iaşi and Botoşani Penitentiaries did not cease, on the grounds of Art. 14 and art. 297 of the Law No. 35/1997 on the organization and functioning of the People's Advocate Institution, republished, with the subsequent amendments and completions, on July 14th and 15th, 2016, were made unannounced visits to Iaşi and Botoşani Penitentiaries, having as object the verification of the treatment applied to the persons deprived of liberty. ► Iaşi Penitentiary: At the time of the visit, 1467 inmates were accommodated in the penitentiary, with a legal capacity of 730 places, which represented an occupancy rate of approximately 201% of the legal capacity. During the visit to Iaşi Penitentiary, the leadership of the unit informed the visiting team that, in order to restore order, in a number of about 14 rooms, where the call could not be made and where the persons deprived of liberty barricaded themselves and were acting noisy and violently, the prisons staff intervened with specialized teams. According to the detainees' allegations, on July 13, 2016, after the verifications made on July 12, 2016, by the representatives of the People's Advocate Institution, special forces of the Gendarmerie and of the Emergency Situations Inspectorate (ISU), have violently entered the detention rooms, using tear gas as well as immobilization means (handcuffs, tonfa) in the case of about 55 inmates. Most of the inmates expressed their concern to speak openly to the team members, as they expected again post-visit reprisals, as it happened on the night of 13.07.2016. On the occasion of the visit, it was found that almost all the persons deprived of their liberty in the visited detention rooms showed signs of violence (facial, thoracic, abdominal and limb facial bruises; traumatic marks with the clear form of a rod, tonfa or boot located on different anatomical regions, variable hematomas, multiple palpebral, zygomatic and facial ecchymosis, minor scalp wounds, nasal pyramid trauma and bruises). 46