private interviews conducted with the residents of the establishment in the Senior Nurse’s room. The above mentioned cases are unacceptable; hence it is necessary to take relevant responsibility measures in order to prevent such cases to be repeated in the future. During the visit, resident of the boarding house E.A. addressing the NPM Group stated that he had been residing in the boarding house for 6 months, was subjected to ill-treatment by Senior Nurse Z.Zeynalova and was not allowed to enter the medical unit. At that time the members of the NPM Group witnessed how rudely and impolitely E.A. was treated by the nurse concerned. Thus, Z.Zeynalova ignoring the NPM Group, tried to shut up E.A. with expressions that did not fit with professional ethics and stated that she was not afraid of anyone as she had long employment history. The members of the NPM Group talked in private to both E.A. and Senior Nurse in the latter’s room and gave them relevant recommendations. It should be noted that Senior Nurse Z.Zeynalova’s room was in insanitary condition, the bed intended for received persons to lie on was dusty and there were many dead flies on it. As a result of the visit it has also been discovered that often conflicts happen among residents in the establishment. It indicates that psychological work has not been properly organized in the establishment. During the investigation it was revealed that the residents of the boarding house had to get permission for leaving the territory of the establishment during the day. After the examination of the living conditions of the residents, it has been determined that the buildings, where the establishment is located in, need capital repair. During the visit it was also found out that the boarding house did not have toilets and bathrooms intended for the use of the disabled and there were no pay phones within hand reach. Disabled persons who need help are placed in the same room with healthy persons to benefit from the latter’s voluntary help. This is explained with the shortage of medical personnel and orderlies. The examination of the rooms revealed that hygiene norms were not observed in some rooms. Because the salaries of cleaners and orderlies are low, there is a limited opportunity for making a choice during the recruitment 79