40  : :  TOLERANCE AND NON-DISCRIMINATION Vienna, 2 July 2018. Sigríður Björk Guðjónsdóttir, Police Commissioner in Reykjavik, addresses participants at the Supplementary Human Dimension Meeting on “Countering Violence Against Women – Everyone’s Responsibility”. (OSCE/ Micky Kroell) “ ODIHR’s Words into Action project aims to strengthen joint civil society advocacy to improve responses to anti-Semitism and all forms of intolerance and discrimination. A comprehensive, gendermainstreamed and human rights-based approach can help multiple organizations work together to achieve common goals.” Cristina Finch, Head of ODIHR’s Tolerance and Non-Discrimination Department an online platform to help civil society systematically monitor, report and share hate crimes and other incidents. This platform was piloted in Poland and Hungary throughout the year. In Italy, ODIHR focused on working at the regional level to build approaches to addressing hate crime. In co-operation with the Catholic University of the Sacred Heart in April in Milan, 17 lawyers and civil society representatives (14 women, 3 men) learned the skills needed to work with victims of hate crimes. Coalition building can help overcome some of the barriers facing civil society. In May, ODIHR published Coalition Building for Tolerance and NonDiscrimination: A Practical Guide. The guide offers community leaders and civil society organizations a practical basis for building successful coalitions aimed at addressing discrimination and fostering more tolerant societies. COUNTERING INTOLERANCE AND DISCRIMINATION Despite strong commitments to address these challenges, discrimination and intolerance remain a reality for many members of religious or belief communities, ethnic or other groups in the OSCE region. ODIHR has tailored a number of its programmes and activities to meet the specific needs of different communities. Working with the Chairpersonin-Office and the personal representatives on tolerance and non-discrimination Every year, the OSCE Chairperson-inOffice appoints three personal representatives to promote specific aspects of tolerance and non-discrimination. ODIHR assisted in the preparation of a