fundamental and human rights
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spending that time. The realisation of the plan
should also be evaluated at three-month intervals
and when the client’s circumstances change. According to the director of the nursing home, residents
are also taken outside the yard when their condition
permits. They also go on outings outside the unit.
During the inspection visits, some observations
were also made on the possibility of round-theclock assisted living units for ensuring the residents’ daily outdoor exercise in a pleasant environment (657, 659 and 2218/2018).
The right to sufficient
health care services
The adequacy of physician’s services varied
The Deputy-Ombudsman commended the weekly
visits made by physicians (383 and 384/2018).
A municipal geriatrist visited the group home
once per week and also met with the residents.
The geriatrist could be called when necessary
(3290/2018).
Previously, a physician from the health centre had
visited the nursing home once per month. The
physician mostly dealt with the nurse, but would
also visit the residents if necessary. Now, the physician had last visited the unit three months ago.
The intent was to return to the monthly schedule.
The physician was easy to reach by telephone.
However, the frequency of the physician’s visits
should be based on the needs of the residents. Increasing the interval between visits was problematic as the unit did not employ a full-time nurse.
The Deputy-Ombudsman deemed the physician’s
services available in the unit to be insufficient if a
physician or other health care professional is not
available when needed. The Deputy-Ombudsman
requested the city to report on the measures taken
in this nursing home and another home run by
the city (659 and 657/2018).
The municipality reported that the provision of
physician’s services in the nursing homes would continue according to the current plan.
108
Notary Kaisu Lehtikangas displaying a rickshaw
bicycle in the serviced housing Näsmänkieppi. Volunteers take the residents in the serviced housing on
rickshaw rides once a week, if weather permits.
A physician visited the serviced housing unit once
per week, focusing on alternate floors on each
visit, but also taking care of any acute situations on
the other floor. The physician was available by telephone on weekdays, and the geriatric emergency
service responded to situations on the weekends.
On the rounds during the visit, the physician met
with residents according to the needs assessment
conducted by the unit’s staff (1212/2018).
The representatives of the company providing
the nursing services were sorry that the city had
put the physician’s services out to tender, as they
had been satisfied with the long-term, successful
cooperation with the physician. Now, a physician
only visited the unit once every two months,
which the unit felt to be quite a long interval. The
physician was easy to reach by telephone, however. The Deputy-Ombudsman requested the city
to give a report on the sufficiency of physician’s
services (3367/2018).
According to the report provided by the city that
purchased the nursing services, it invites tenders
for outsourced nursing and physician’s services at
regular intervals, which can lead to changes in service providers. The frequency of physician’s visits is
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