SECTION 2. Criminal Enforcement Code of Ukraine the number and duration of convicted prisoners’ meetings with their lawyers is not limited. In accordance with the European Prison Rules all prisoners are entitled to legal assistance and the administration of penal institutions is to provide reasonable opportunities for access to such assistance. On this basis on April 12, 2013 Zhytomyr Administrative Appeal Court satisfied the relevant complaint, quashed the earlier resolution Zhytomyr Precinct Administrative Court and deemed unlawful the refusal of the administration of Berdychiv penitentiary No. 70 to grant the prisoner in question a meeting with his lawyer. During the interview with the inmates of Ivano-Frankivsk remand prison a female prisoner complained that within a week of her custody in the institution and in violation of the law she was neither informed about the procedure for the exercise of her right to communication with relatives and the procedure for accessing counsel, nor provided with information about the possibilities of psychological assistance. In some penitentiary institutions the prisoners’ right to phone calls (granted by 67 the legislation) is unduly limited. Seleznivka penitentiary (No. 143) has only one telephone for the total of 322 prisoners, which significantly limits their right to communication. As a result, the convicts of both existing sections have to make use of the phone under a schedule, every other day (one day for the first section and the other day for the second section), and the prisoners who work at the production facility can use the phone only from 16.00 to 17.00. As a result, the time each prisoner has for the conversation, in view of the waiting list, is no longer than 5 minutes. Moreover, such restrictions also cause conflicts between inmates. Similar problems were revealed during the monitoring of Berdychiv penitentiary (No. 70). The 440 prisoners in the resocialization section could make use of three telephones installed in a separate room; there was also a telephone in the higher security unit and in the unit for lifers. However, phone conversations were not arranged in a proper way; according to prisoners, they had to use the phone as per an incomprehensible schedule. They also complained about poor quality of signal on the line and absence of partitions or cubicles that excluded any privacy of communication. In Ladyzhyn penitentiary (No. 39) during the visit one of the two available telephones was