its assessment of reconciliation and forgiveness: a systematic quantitative and qualitative analysis of the transcripts of the human rights violations and amnesty hearings, quantitative surveys, reanalysis of existing survey data relevant to the topic, focus groups, in-depth interviews with religious leaders, and participant observation.15 15 Audrey R. Chapman and Hugo van der Merwe (eds.), Truth and Reconciliation in South Africa: Did the TRC Deliver? (Philadelphia, University of Pennsylvania Press, 2008). 11