VII. WHERE TO CONSULT AND FOR HOW LONG?
Sometimes, depending on the precise objective of the consultations, a localized approach may
be appropriate. This might be the case, for instance, where the goal is to hear the views of a
particular community or category of victims. Broad, countrywide consultations, embracing all
viewpoints, also have merit, including when they seek the views of communities that may not
have been directly affected by a conflict. In Uganda, it is widely considered that the decision of
the parties to the 2007 Agreement on Accountability and Reconciliation to consult across the
country, even in areas untouched by the violence, generated useful findings that also served to
impress on people that the responsibility for reconciliation lay with the entire nation.
The experience from many countries suggests that national consultations can usefully be preceded by a preliminary “mapping exercise” that charts the patterns of a conflict or of victimization and that thus assists in determining where consultations should take place.
The specific venues need to be chosen with care. Ideally, these venues should be neutral.
It will rarely be prudent, for instance, to consult civilians in army or police buildings or on the
premises of any armed group. Similarly, where the authorities are implicated in past misdeeds,
the use of a governmental building such as a town hall may be inappropriate. Where religious
tensions arise, care needs to be taken if the buildings of any one religious community are used,
particularly if members of other communities are expected to attend. Experience also suggests
that holding consultations at the scenes of past crimes may trigger emotional responses that
are harmful to the victims and not conducive to the purpose of the consultations. Such locations should be avoided. Whenever possible, it is prudent to choose the venues and the precise
timing of events in consultation with local representatives of victims or the other stakeholders
to be consulted.
Decisions on the duration of a consultation will depend on its purpose and scale, as well as on
such considerations as access and security. Consequently, no specific guidance can be given
in abstracto. However, the relative merits of short and protracted processes should be kept in
mind. Short processes, such as those that last no more than a few weeks, help maintain a tight
focus and avoid fatigue or loss of motivation among consultation personnel. It has also been
suggested that consultations should sometimes “seize the moment” of a political transformation when there may be a high level of political will and popular opinion may be favourable to
addressing the past.
However, hasty consultations are best avoided, since they risk being ill-considered and, to the
extent that they are perceived as tokenistic, can adversely affect public perceptions of the value
of transitional justice. Social scientists consider that opinion surveys are best conducted over
time so that patterns of holding and developing opinions may be identified. One expert study
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