CONSOLIDATED REPORT drill field (Almaty). “In the open air yard of the Taldykorgan detention facility there is a meshed premise resembling a cage, equipped with a lock. The accompanying person explained that this was a premise for violent detainees. For physical activities of those under arrest there is a special premise equipped like a sports hall with sports equipment and fitness machines; the premise is separate, located across the drill field from the detention facility yard. It was not possible to clarify whether this was really the case and whether persons under arrest had access to the sports hall because detainees were not there” (Taldykorgan). Complaints procedures. Based on the report from visiting the detention facility in Karaganda it appears that each detainee is acquainted with the rules of detention and their rights. However nothing is stated in relation to the confirmation of the above (log, journal, decree etc.). Due to the 109 absence of detainees at the detention facilities, the NPM groups could not ascertain whether the servicemen were aware of their rights, the complaints procedure, the lost remuneration during detention and non-inclusion of detention time in the overall conscription time. Complaints are filed during the daily cell rounds (Almaty, Shymkent), during a personal appointment with the head (Almaty, Shymkent), by way of a registration in the Book of suggestions (in Almaty there have been no entries since 2016, Shymkent), prosecutor’s complaints boxes (Taldykorgan, Astana, Semey, Shymkent; in Almaty the box was located on a window sill), hot lines (Almaty). In case a petition is filed, it is included in the detained serviceman’s personal record (Shymkent). In Shymkent the Head of the detention facility also receives relatives of detained servicemen and other persons in his office according to the schedule posted at the