CONSOLIDATED REPORT institutions who do not comply with the provisions of regulatory and legal acts of the Republic of Kazakhstan and allow themselves not to fulfill/ignore the provisions of the Code “On the Health of the People and the Health System”; 2. The management of medical institutions should strictly observe the rights of patients (Article 91 of the Code “On the Health of the People and the Health System”), the current SanPiN norms for providing patients with hospital linen and equipment,observe food standards, issue soap, detergents and other hygiene products. Furthermore, the management and medical institutions should not infringe patients’ right to daily walks and communication with the outside world, especially in psychiatric institutions where patients do not have the opportunity to communicate freely with relatives by telephone; 3. Administrations of medical institutions should bring the hospitals in line with the sanitary rules of 129 “Sanitary and Epidemiological Requirements for Health Facilities” approved by order No. 127 of the acting Minister of National Economy of the Republic of Kazakhstan dated 24 February 2015, especially sanitary units, plumbing communications and devices (both in quality and quantity); 4. The Ministry of Health should immediately consider the issue of including the elements of occupational therapy, psychotherapy, social work with patients, i.e. rehabilitation, in the treatment process. The Ministry should also increase the number of social workers and lawyers to strengthen the rehabilitation and help patients in case of violation of their rights (property, civil, etc.). It is known that people with intellectual disabilities and mental illnesses cannot often organize their lives, protect their civil, economic, educational, housing and other rights. Therefore, they need comprehensive support, including socio-legal, sociopedagogical and other types of services. The services that people with mental

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