-61 GUIDING QUESTIONS » Example questions for NPMs’ own assessment - identification and individual needs assessment • How are prisoners in a situation of vulnerability identified, managed and protected? • Is there an appropriate environment for prisoners in a vulnerable situation/with special needs? • Is staff appropriately trained to meet the needs of prisoners? Is there sufficient awareness for signs/symptoms of victimisation through bullying among staff? • Has medical staff received sufficient training? Are all injuries appropriately recorded? Example questions for NPMs’ own assessment - the protection of prisoners • In which way is inappropriate conduct by prisoners challenged? • Are there any procedures to solve conflicts other than separating and punishing prisoners? • Are serious incidents (e.g. deaths, suicides, serious injuries, allegations of torture and other forms of ill-treatment, inadequate medical care, drug overdoses) investigated by an independent body or, if relevant, by other competent authorities? • Are prisoners informed of and able to exercise their rights as victims? Do prisoners know how to file confidential complaints? Do they think these will be effective? • How long are CCTV recordings saved for? Who has access? Which areas are not covered? How can prisoners, who claim to be victims of violence, make sure that the recordings can be used as evidence? • Is there a policy/procedure for the treatment of victims? Which measures are there for the support and care of victims? Are violent incidents evaluated and lessons learned drawn? See also below, § 5.3, the Guiding questions for interviews with prisoners, power/authority and fairness of the regime. Monitoring Prison Violence