CHANCELLOR OF JUSTICE AS NATIONAL PREVENTIVE MECHANISM PART II PART I the existence of such a procedure may cause misunderstanding among the hospital staff with regard to the lawfulness of the use of means of restraint within the provision of other health services, including nursing care service, and proposed to abolish the above procedure. 4.2. Nurse call system Two of the inspected nursing care providers32 had no nurse call system in wards and toilets to enable patients to effectively notify hospital staff of any need for assistance. The possibility to effectively notify staff of the need for assistance increases a patient’s likelihood to receive swift and adequate help, thus contributing to their exercise of the right to health. An effective nurse call system also helps patients to notify the staff of their need for care, providing of which could to a large extent depend on the staff, considering the state of health of the patients. Failure to comply with an individual need for care may pose a real danger leading to torture or cruel or degrading treatment. PART III Therefore, the Chancellor proposed to these establishments to ensure the possibility of the use of the nurse call system for persons receiving the nursing care service. 12 32 See the summary of inspection visit to Rapla County Hospital Foundation: http://oiguskantsler.ee/sites/ default/files/IMCE/inspection_of_rapla_county_hospital_2012.pdf and the summary of inspection visit to Jõgeva Hospital Foundation: http://oiguskantsler.ee/sites/default/files/IMCE/inspection_of_jogeva_ hospital_2012.pdf.