September 2014 for the Laboratory Director and in November for members of the Chemistry Department. The visits focused on raising standards within the Tirana laboratory in line with international standards (ISO 17025) and the Prum Treaty Agreement, under which it is essential for European Forensic Laboratories to be capable of sharing accredited information with each other. Following a series of meetings with senior police management and experts from the Quality Assurance, Biology and Chemistry Departments, the parties agreed on a future work plan. As part of this project, an internationally recognized quality expert from the Netherlands Forensic Institute (NFI) undertook an orientation visit at the State Police laboratory with a view to further development of the laboratory quality management system. The key functions requiring further development include the following: (1) enhancement of all evidence recovery, examination and analytical processes through standardized and sustainable training, methodologies, equipment and consumables; (2) establishment of a National DNA Database; (3) accreditation to EN ISO/IEC 17025 standards; and (4) European Network of Forensic Science Institutes (ENFSI) membership. During the technical visit, the expert also discussed planning essential to establishing a strategy and work plan, which details the development of the Albanian Forensic Science Service and is specifically connected to the raising of standards linked to ISO/IEC 17025 accreditation for chemistry- and biology-related processes. Further work will continue in this area during 2015. Violence against Women In May 2014, a national conference discussing violence against women took place in Tirana. Problems were identified and discussed but no solutions were presented. The Presence took the initiative to develop a multiagency community-based approach to tackle this problem. This resulted in the Presence working with many local actors, including Police, civil society and local and central Government, to raise awareness within the community. As such, the Presence supported the State Police in delivering a very successful anti-domestic violence campaign in two key Albanian towns. Entitled Days against Domestic Violence, the first campaign in Korca during June and the second in Elbasan during October produced a documented rise of 114 per cent in public reporting of complaints involving domestic violence. This work will continue during 2015. Diversity, Hate Crime and Gender Training During 2014, the Presence organized five training courses dealing with diversity, hate crime and gender issues. Eighty police officers in total were trained by local instructors from the State Police. These trainers had previously completed a train-the-trainer programme organized by the Presence, where the focus had been on diversity and minority rights. The Hate Crimes module was delivered by the Presence and is linked to work done by ODIHR in this area. Topics discussed often led to controversial discussions among the participants. However, the importance was not only well understood by participants but was regarded as being essential for all State Police. To address the gap in this type of training, the Presence, in co-operation with Police, will continue during 2015 to further cascade this training and extend local knowledge throughout Albania. In 2014, the focus of training was on Tirana region, while in 2015 the training will be extended to other regions. Trafficking of Human Beings On 23 September, Operation Balkan Summer (an OMiK-led regional exercise to counter migrant smuggling and test regional law enforcement capability) commenced in Turkey. The exercise scenario called for co-ordinated law enforcement activity in Albania, Bulgaria, 53