134 complaints written to higher authorities are monitored by the administration, which gives a reason to doubt that they are being sent. Patients are not sufficiently informed about their rights, in particular, about the right to appeal their diagnoses in the court, the right for freedom from torture, personal freedom, integrity, respect for dignity, etc. “Republican Scientific and Practical Center for Mental Health”, Almaty. the NPM members during their visit, like in the past visit, did not see a single patient on the walk. Patients still complained that during the whole period of hospitalization they were not allowed to go outside. The exceptions were 3-5-minute smoke breaks and cases of occupational therapy (assistance in transporting patients for examinations and food delivery from the kitchen to the office). There are no walks in the winter. The administration explains the lack of walks in the winter time by the risk of getting CONSOLIDATED REPORT colds and the lack of warm clothing for patients. Not all patients are provided with toilet paper, it was not found in the toilet either. Instead of toilet paper, the water from the bottle is used, sometimes relatives bring toilet paper from home. The waste tank does not work, therefore, the water in the toilet flows constantly. Soap in the toilet room was not found, but later the staff put a piece of laundry soap. There are no toilets and urinals for children in the children’s department. There is a washbasin is in the bathroom, but there is no soap and towels. In the children’s department, there are children of different ages, and they cannot constantly be educated. They spend almost all the time in a playroom, where there is no entertainment, except TV. Children are not taken out on the neglected, the reason stated for that is that it is cold. The results of the visit showed that the RSPC patients are limited in

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