134
complaints written to higher
authorities are monitored
by the administration, which
gives a reason to doubt that
they are being sent.
Patients are not sufficiently
informed about their rights,
in particular, about the right
to appeal their diagnoses
in the court, the right for
freedom
from
torture,
personal freedom, integrity,
respect for dignity, etc.
“Republican
Scientific
and Practical Center for
Mental Health”, Almaty.
the
NPM
members
during their visit, like in
the past visit, did not see a
single patient on the walk.
Patients still complained that
during the whole period of
hospitalization they were not
allowed to go outside. The
exceptions were 3-5-minute
smoke breaks and cases
of occupational therapy
(assistance in transporting
patients for examinations
and food delivery from the
kitchen to the office). There
are no walks in the winter.
The administration explains
the lack of walks in the winter
time by the risk of getting
CONSOLIDATED REPORT
colds and the lack of warm
clothing for patients.
Not all patients are
provided with toilet paper, it
was not found in the toilet
either. Instead of toilet paper,
the water from the bottle is
used, sometimes relatives
bring toilet paper from home.
The waste tank does not
work, therefore, the water in
the toilet flows constantly.
Soap in the toilet room was
not found, but later the
staff put a piece of laundry
soap. There are no toilets
and urinals for children in
the children’s department.
There is a washbasin is in the
bathroom, but there is no
soap and towels.
In
the
children’s
department,
there
are
children of different ages,
and they cannot constantly
be educated. They spend
almost all the time in a
playroom, where there is no
entertainment, except TV.
Children are not taken out
on the neglected, the reason
stated for that is that it is
cold.
The results of the visit
showed that the RSPC
patients are limited in
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