What can NGOs do before the Working Group? First, NGOs can inform the general public about the existence and functioning of the Working Group and create awareness. Furthermore, NGOs can assist relatives of disappeared people in submitting cases to the Working Group or in sending prompt intervention letters. They can also present general allegations and support relatives during country visits, organizing meetings with the Working Group. Is it difficult to communicate with the Working Group? Information to the Working Group must be submitted in writing (preferably by fax or e-mail). Communications can be written in English, French or Spanish. The contact address is: The Working Group on Enforced or Involuntary Disappearances OHCHR-UNOG CH-1211 Geneva 10 Switzerland Fax: +41 (0)22 917 90 06 E-mail: wgeid@ohchr.org A report of an enforced disappearance must always indicate: • • • • • Full name of the victim; Day, month and year of disappearance; Place of disappearance; Those considered responsible; and Information about any search which has been made. Most cases and replies are reviewed at the session following their receipt, provided they arrive at least one month before the session. A case remains on the file of the Working Group until it is clarified (this may be for several years). 30