SECTION 2. The results of NMP operation in Ukraine 103 The monitoring also revealed typical violations of human rights and freedoms that are characteristic of the all above indicated custodial settings:: – insufficient arrangements for medical assistance because of irregular doctor’s visiting of inmates, difficulties with providing of emergency assistance (absence of dropper stands, syringes, special sets for interference with shocks, injuries, poisonings or hemorrhages), scarce availability of medication and equipment for ambulatory assistance; – inmates are unaware of their rights and do not know that their complaints, applications and letters addressed to the Ombudsman and prosecutor are not subject to examination and must be dispatched within one hour upon submission; – inmates are not familiarized with the register of outgoing correspondence and no relevant procedures exist; – inmates have no right to make use of watches and, consequently, lose their bearings in time. Deficiencies in the Ministry of Defense’s regulatory basis entailing violations of human rights and freedoms include: – absence of special national or agency standards regarding construction of military facilities in Ukraine; – absence in the Law of Ukraine “On the Statutes of In-Garrison and Watch Services in the Armed Forces of Ukraine” of any requirements on equipping of guardhouse premises in accordance with the international standards of treatment of persons deprived of their liberty; – absence of regulations regarding specific procedures and rules of medical assistance to individuals held in guardhouses and the disciplinary battalion in accordance with the international standards of treatment of persons deprived of their liberty. Recommendations communicated to the management of the Ministry of Defence of Ukraine on the basis of the monitoring results ⇒ To take measures for bringing the guardhouse into conformity with the domestic and international human rights and freedoms standards and, specifically, – to eliminate cruel treatment of individuals convoyed to the guardhouse by needless use of special means (handcuffs);