Report on the Performance of the Activities of the National Preventive Mechanism for 2019 prisoners, regardless of age, should therefore be offered the possibility of free education, that is, completing primary school. The fact that treatment staff do not work with detainees is largely a consequence of the view within the prison system that such inmates are only there "for safekeeping", and that treatment staff are not really meant to systematically engage with them; a view which does not in fact have legal grounding. Likewise, the absence of such work is justified by the presumed innocence of remand prisoners, which is not appropriate, as treatment work also involves discussing family problems and participating in general and preventive programmes, and should therefore be intensified. In several annual reports, we have also highlighted the inadequate means of prisoner transport. They are held in the rear of a specialized vehicle, without safety belts, while prisoners whose hands, and often feet, are tied, are seated on side benches with nothing to hold on to. We asked the COPSPD to stop using such vehicles, but certain penal institutions, for instance the Split County Prison, nevertheless continue to do so. This practice needs to cease, and only vehicles equipped with safety belts that meet the requirements of the Road Traffic Safety Act, as well as CPT standards (CPT/Inf(2018)24) should be used for prisoner transport. 12 Practice in the prison system is still uneven, which we wrote about in the previous reports, while officials in penal institutions have very frequently reported that communication with the COPSPD and other institutions in the penal system is unsatisfactory, especially in comparison with previous years, which is not good. Therefore, information exchange and communication among prison system staff and the COPSPD need to be intensified, in order to harmonise and improve practice. The lack of staff also negatively affects the level of respect for inmates' rights, so the vacancies in the existing job classifications need to be filled. During 2019, the Constitutional Court adopted four decisions determining that there has been a violation of Art. 25, para. 1 of the Constitution, stating that the courts have not effectively protected the applicant's constitutional right to serve their prison sentence in the conditions prescribed by constitutional standards. That legal recourse is still insufficiently effective, also follows from the decision in which the Constitutional Court took the view that the actions of the magistrate responsible for the implementation of sentences rendered inactive an otherwise active legal recourse, which constituted a violation of the rights guaranteed in articles 23 and 25 of the Constitution, that is, the procedural aspect of article 3. of the ECHR (U-IIIBi-3201/2018). The situation is the same when it comes to actions undertaken as a result of complaints, although certain positive changes in the way investigative procedures are carried out in certain places of detention, such as