Report on the Performance of the Activities of the National Preventive Mechanism for 2019 Having interviewed the medical staff and reviewed medical documentation, we found that during 2019, no individuals with visible injuries were received into the Šibenik County Prison, while two persons from the Varaždin County Prison stated to the medical staff that certain injuries were sustained during police proceedings. Although there have been no direct complaints of overstepping police authority, only the injuries recorded in medical documentation, police files were inspected, confirming that in both cases there has been use of means of coercion, medical examinations were allowed, and the arrested individuals did not express complaints during their detention in police stations. During the visit to the Dubrovnik County Prison, medical staff were interviewed, medical documentation reviewed and an interview conducted with a prisoner on remand who complained about his treatment by the police, who, however, did not state a complaint during his arrest due to, as he said, unclear instructions. An inspection of the Dubrovnik-Neretva CPA documentation did not confirm that police authority has been overstepped; however, keeping the prisoner's allegations in mind, clearer instructions need to be provided so as to better protect persons deprived of their liberty. 1.3. PERSONS WITH MENTAL DISORDERS WITH RESTRICTED FREEDOM OF MOVEMENT 20 During 2019, we received 26 complaints from persons with mental disorders concerning involuntary detention and placement, coercive measures and accommodation conditions in psychiatric institutions.1 In line with the Ombudswoman's mandate as the body responsible for the performance of the NPM activities, we made an unannounced visit of the Neuro-psychiatric Hospital (NP) Dr. Ivan Barbot in Popovača, the Psychiatric Unit (PU) of the KBC Osijek and the Rab Psychiatric Hospital (PH). The visit to the Osijek PU was regular, while the other two were follow-ups to evaluate the implementation of the warnings and recommendations issued after previous visits. Recommendations and warnings which were not implemented, as established during our follow-ups, were repeated in individual reports. During the visits, we found that the accommodation conditions do not fully meet the international and national standards, especially as regards canteens, as well as sanitary equipment and hygiene protection. For instance, in one of the departments of the Osijek PU, food is served in the common room, where visitors are also received. When larger number of visitors arrive, they are sent to a nearby corridor, which is not an appropriate place for socializing. In this chapter, the term "psychiatric institution" implies a healthcare institution or its unit for specialist or consultation-based treatment in the area of psychiatry. 1