institutions. However, what is worrisome is the fact that in the second half of the reporting period, primarily in individual cases and by the end of the year entirely the submission of requested statements by the Ministry of Health stopped, which indicates to the tendency of the lack of cooperation with the Protector of Citizens. PROPOSALS FOR THE IMPROVEMENT OF THE STATUS OF CITIZENS IN RELATION TO ADMINISTRATIVE AUTHORITIES Even though pursuant to Article 17 Paragraph 3 of the Law on the Protector of Citizens, the Protector of Citizens is not authorized to oversee the work of the National Assembly and the Government, the Protector of Citizens believes that it would be useful that the stated bodies review his proposals.  Government of the Republic of Serbia, Ministry of Health, National Health Insurance Fund, local self-governments and health care institutions should without any delay put additional effort and provide all necessary means and conditions for continual prevention of further erosion of the national health care system, not only with regards to the provision of the exercise of rights from health insurance, but also in terms of the treatment of health care employees and leave of health care employees abroad;  Ministry of Health and local self-government unit authorities should continually provide necessary conditions for undisturbed and quality operation of advisors for the protection of rights of patients and health advice;  Ministry of Justice should pursuant to the Law on Court Organization and Court Rulebook provide the functionality of the supervision of the operation of court administration and supervision of actions of courts in cases within legally prescribed deadlines and actions upon complaints and presentations of citizens;  Ministry of Justice and Chamber of Public Enforcement Officers should strengthen mechanisms of control of the operation of public enforcement officers, provide functionality of the supervision of the operation of public enforcement officers and consistent application of regulations which regulate acting upon complaints to the operation of public enforcement officers and performance of the supervision of their operation;  Ministry of Finance should provide staff and financial conditions with the aim of providing of the decision making upon complaints of citizens in legally prescribed deadline;  Tax Administration should consistently implement all measures and activities from its competence with the aim of timely and efficient charging of contributions for mandatory social insurance in situations when the employer fails to do so; ��� Ministry of Interior should provide complete and consistent application of regulations on administrative procedure in deciding about rights, obligations and legal interests of citizens in first-instance and second-instance proceedings;  Ministry of Interior should in its operation decide timely upon complaints and improve the manner of the submission of decisions in compliance with the LAP;  Ministry of Interior should, in deciding on free evaluation, take into account limitations and goal of its authorizations, especially when it comes to the “safety checkup”; - 91 -