in certain media and times of day contrary to prescribed. Moreover, on several occasions he also warned about these contents having extremely harmful impact on physical, moral and mental development of minors. The measures so far and imposed punishments did not have results; therefore, the Protector of Citizens will dedicate special attention in the following period to the media content in which rights of citizens, especially of the most sensitive ones, children, are violated. OFFICIAL USE OF THE SERBIAN LANGUAGE AND CYRILLIC SCRIPT The Protector of Citizens received also in 2019 a significant number of complaints which indicate to the fact that public administrative authorities do not act in accordance with the Constitution and law and that in official acts except the Serbian language and Cyrillic script they use Latin script, contrary to the law. As in previous years, citizens contacted the Protector of Citizens expressing dissatisfaction with the use of Latin script by business banks, which is not within the competence of this body. FREEDOM OF THOUGHT, CONSCIENCE AND RELIGION As in previous years, the Protector of Citizens received a small number of complaints and citizen contacts due to the violation of religious freedoms and rights, but there were no groups for acting upon them. INTERNALLY DISPLACED PERSONS FROM THE TERRITORY OF YUGOSLAVIA In the reporting period the Protector of Citizens received a small number of complaints of refugees from the territory of former Yugoslavia and internally displaced persons from AP Kosovo and Metohija, which indicates to the fact that a certain number of these persons still resides in inadequate facilities. As in previous years, even though a progress was made, it is necessary to implement more efficiently programs for housing of refugees, especially programs for their economic empowerment. Moreover, based on the data collected by field work, the Protector of Citizens confirmed that internally displaced Roma people from AP Kosovo and Metohija are in especially difficult position, since in certain situations they cannot even exercise the right to financial social assistance if they have the accommodation in the collective center provided. MIGRANTS In this reporting period as well, the Protector of Citizens continued with tracking of the position of migrants in the Republic of Serbia. According to official data, in 17 reception centers and centers for asylum there were 5,199 migrants accommodated, although a small number of them were the actual asylum seekers. The Protector of Citizens in his activities of tracking of the position of migrants paid special attention to unaccompanied minors, especially minors who travel alone or without adult family members, pregnant women and nursing mothers, elderly female migrants as well as female migrants with disabilities. - 18 -