4.2. GENDER EQUALITY AND RIGHTS OF LGBTI PERSONS STATISTICS In the field of gender equality and rights of LGBTI persons, in 2019 the Protector of Citizens handled 86 cases59, of which there were 79 complaints of citizens and seven cases initiated upon own initiative. The cases from this field make 2.63 percent of the total number of handled cases. The Protector of Citizens issued nine recommendations to administrative authorities which are still within the execution deadline. Of 86 cases handled in 2019, the Protector of Citizens completed the work on 47 cases. Table 18 –The overview of cases handled in 2019 in the field of gender equality 86 47 39 Number of received cases in 2019 Number of closed cases in 2019 Number of ongoing cases in 2019 Table 19 – Overview of issued recommendations in 2019 from the field of gender equality Number of issued recommendations 9 Number of due recommendations 0 Number of accepted recommendations 0 In 2019 the work was also completed in 19 cases from previous years. The manners of the completion of cases from 2019 are presented in the following table. Table 20 – The outcome of acting upon closed cases in 2019 in the field of gender equality Unfounded complaints Cases closed by recommendations from the expedited oversight procedure Informed and advised complainant Inadmissible complaints –Incompetence Inadmissible complaints –Unused legal remedies Inadmissible complaints –Formally deficient complaint Inadmissible complaints – Unauthorized applicant Withdrawal of the complainant Cases closed by recommendations from oversight procedure Total number percentage 38.30% 18 8 17.02% 6 5 3 2 2 2 1 47 12.77% 10.64% 6.38% 4.26% 4.26% 4.26% 1.13% 100% The greatest number of received complaints is rejected by the Protector of Citizens because the legally prescribed conditions for acting upon them are not fulfilled. The complaints are rejected due to incompetence, untimeliness, prematurity, anonymity and formal deficiency. The case refers to the cases which emerged from the actions upon complaints and upon own initiatives in individual area/department. 59 - 43 -